"We are a small team of seven asset finance specialists. We have a combined specific industry experience of 211 years service, yet when we went for our full authorisation from the Financial Conduct Authority, irrespective of the massive experience we have as a team, knowing what exactly the FCA wanted, and exactly how they wanted it was a major problem. Added to this we went for authorisation to include ‘Appointed Representatives’, so needed to nail everything down.
The Consumer Credit Centre were wonderful in steering us through this. It quickly became evident that we needed to embrace the FCA requirements with open arms, and adapt our systems accordingly. The Consumer Credit Centre were exceptional. The staff very knowledgeable, and without exception, whenever we wanted assistance (and however many times this was asked for), it was there, quickly, and in a very friendly manner. I could not speak more highly of them.
Please will you pass on our thanks to all the staff that assisted us. They went over and beyond the call of duty."
John Davies, Business Finance Trust